Expert Claris FileMaker support for your system

With professional Claris FileMaker support from experienced software consultants, you can maximise the performance of your Claris FileMaker system and guard against the failure of business-critical software. Our UK-based Claris FileMaker support is available with a simple service contract or on an ad-hoc basis. Either way, you’ll sleep better knowing you can call on FileMaker experts to improve your system.

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“I want to say a huge, huge thank you to you for being at the end of the phone and for generally being fantastic in the way you have helped me today in my hour of extreme IT related need. Your speed, calmness and assistance were outstanding. I really can’t thank you enough.”

Charlotte Bowen

50 Degrees North Architects

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Our FileMaker support will get the best out of your FileMaker system

Skilled Claris FileMaker support for your system is an investment in your future. As Claris FileMaker experts, we’ll first fix any issues and then use our time to continuously improve your system.

We’re happy to be on call as and when you need us. Or you can guarantee a number of dedicated hours per month with a service contract. This makes costs more predictable and means you’ll get quick answers and regular improvements from us.

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Some of the FileMaker support services we provide

Guaranteed help via a Claris FileMaker service contract

A service contract gives you the reassurance of knowing that each month our consultants will give you the input you need to fix and then continuously improve your FileMaker system.

Expert Claris FileMaker hosting for greater security

Your system will be more secure when it’s hosted on the right kind of server, as well as cared for by our experts.

Claris FileMaker training for your team

Make the most of your Claris FileMaker system by enhancing your team’s skills, with bespoke developer training from our experts.

Get the right Claris FileMaker licence

We’ll help you choose the right FileMaker platform licensing option for your needs so you enjoy the best value option.

The benefits of expert Claris FileMaker support

Rapid assistance

We’re at the end of a phone line when you need us.

Problem prevention

We proactively maintain your system to ensure it won’t fail when you most need it.

Save time

We support your system so you can focus on the things only you can do. 

Peace of mind

When you depend on technology, it’s good to know that our experts are looking after it for you.

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FileMaker support from the UK’s independent experts

Decent Group is one of the UK’s leading Claris FileMaker consultancies and developers, with Claris FileMaker certification since 2009 and over 20 years’ experience of working with FileMaker. As a team who live and breathe FileMaker, we can help you make the most of this powerful platform.

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Case study

FileMaker system transformation and training for IT team

Reinventing a FileMaker system produces big efficiency gains

Bespoke software optimises a business’s entire processes

A complete overhaul of an existing FileMaker system allowed our property finance lender client to streamline all its business processes. We also recruited and trained an IT team to bring systems and solutions skills in-house for ultimate efficiency. 

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We transformed this aluminium die casting manufacturer’s existing FileMaker system, giving them instant access to detailed real time order and production data. The system has virtually eliminated errors, improved efficiency and helped the business to grow. 

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This food business needs to keep track of hundreds of very different products to ensure great customers service. We created their system from scratch – a perfect fit for each of their processes. Since then the business has grown – without increasing staff numbers.

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Each month the Decent Group newsletter delivers practical insights into how software systems can help you run a better business. It’s a quick way to check on your progress, identify business benefits you’re missing, and gain inspiration for the road ahead. 

We typically explore how SMEs can (and should) leverage business systems to achieve tangible benefits. We dive into a recent project and what it delivered for our client, with lessons for businesses like yours. We'll also highlight the new tools and solutions our team has been developing and the impact they’re having on our clients (and ourselves). And we cover any relevant FileMaker news and what actions you can take in response.

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