FileMaker help: transform your underperforming FileMaker system

If you’re experiencing difficulties using an ageing, failing, incomplete or just plain unsatisfactory Claris FileMaker system, we can transform it piece by piece while keeping it running seamlessly. We’ll start by giving you an honest assessment of whether it’s worth keeping – and it often is, because FileMaker is a fantastically versatile platform. Then our FileMaker experts will reshape it into the business tool you need to grasp the new opportunities ahead of you.

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“Human error has all but been eliminated, meaning we are not only acting more efficiently but we can be much more transparent with our customers.”

Stephen Gill

Managing Director, Lupton & Place

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How we solve FileMaker problems and revitalise your system

The work of improving your underperforming FileMaker system typically begins by carrying out a System Condition Report – an honest assessment of your existing system that shows us where we’re starting from. It’s a bit like a survey of a house and it’s an important first step. 

Next, we understand what you want to achieve as an organisation. We zoom in on you – what you do, how you do it, and where you interact with your FileMaker system. We pick the parts of the system that have the biggest impact on your business and renovate and rebuild those first. This FileMaker development process can also add new functionality, allowing you to do things you could never do before. This might mean connecting your other software to your FileMaker system, tracking activity to increase transparency about what your teams do, creating a customer portal, and much more.

Some ways we can improve an underperforming FileMaker system

Bring your system up to date

Your FileMaker problems are mounting because your system hasn’t been updated for years, and it’s getting less and less compatible with other software. We’ll update it and fix it.

Fix bugs

You have to keep working around the problems, inconsistencies and even crashes that occur. It’s time to overhaul your system so it works consistently for you.

Add new functions

You have a list of things you wish your system could do to streamline the way you work. Our FileMaker developers can implement them – while keeping the system running.

Create a tool to meet your business goals

The system may seem to work adequately to many in the team, but senior leaders can see it needs to be transformed if the business is to continue evolving and growing. We will make the changes you need.

The process we follow

Context

We find out how your business works, who your teams and users are, what your system does for you and what benefits it aims to deliver. 

Technical analysis

Our FileMaker experts look closely at your system’s condition, using tools and techniques we have developed. This is an objective measure against best practices and something we carry out very thoroughly. 

Prioritise

We identify any parts of the system that are less efficient than they could be and identify the most significant missed opportunities. We recommend adding new functions where they will make the biggest positive impact on your business. 

Implement

With your agreement we tackle the priority recommendations first, renovating these parts of your system, rebuilding where necessary, and adding new functionality where required.

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Experienced partners preparing you for your future

We take a partnership approach in our work and we will work closely with you as we improve your system. This not only minimises disruption but ensures we address your most pressing business challenges. 

We make a point of giving you the tools you need most. We will look beyond the obvious. We’ll make sure we understand your internal processes so we can help you work in more efficient, smarter ways. The result of our work will be a fast, modern, high-quality system that delivers the results you want for your people and your business.

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Fix FileMaker problems with leading UK Claris FileMaker experts

We have huge experience in solving FileMaker problems and providing new solutions using this powerful platform. Because we’ve worked with large numbers of clients across many different sectors, our experience has made us not just FileMaker experts but business transformation experts. 

Our FileMaker credentials are outstanding: Decent is a certified Claris FileMaker developer and a Claris Platinum Partner. In fact we are the UK’s leading independent FileMaker experts. But it’s what we do with FileMaker systems that really counts. We can rescue your failing system and transform it into the tool you need most to drive the next phase of your success. 

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Case study

FileMaker system transformation and training for IT team

Reinventing a FileMaker system produces big efficiency gains

A complete overhaul of an existing FileMaker system allowed our property finance lender client to streamline all its business processes. We also recruited and trained an IT team to bring systems and solutions skills in-house for ultimate efficiency. 

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We transformed this aluminium die casting manufacturer’s existing FileMaker system, giving them instant access to detailed real time order and production data. The system has virtually eliminated errors, improved efficiency and helped the business to grow. 

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“Seeing Decent Group in action made me realise that if you want a job doing properly, find an expert. If I studied FileMaker full-time for a year, I couldn’t have achieved what they did in a few minutes – it was awesome. It was a pleasure dealing with Decent and I can’t wait to set them another challenge!”

Mark Segasby

LightMap

Assess your existing system

Our system condition report gives you a clear and actionable picture of where and how your system can be improved.

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Each month the Decent Group newsletter delivers practical insights into how software systems can help you run a better business. It’s a quick way to check on your progress, identify business benefits you’re missing, and gain inspiration for the road ahead. 

We typically explore how SMEs can (and should) leverage business systems to achieve tangible benefits. We dive into a recent project and what it delivered for our client, with lessons for businesses like yours. We'll also highlight the new tools and solutions our team has been developing and the impact they’re having on our clients (and ourselves). And we cover any relevant FileMaker news and what actions you can take in response.

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