Discover exactly where and how your business can be improved, with a rigorous and impartial analysis of your business processes. We map out what each part of your business does, identify the bottlenecks and blockers, and recommend changes to your processes or systems. You’ll gain a whole new clarity about how to work better and smarter.
Finance Director
Our business process analysis shows you your organisation from a new and illuminating perspective. It’s essentially a way of seeing how your business does what it does in a single picture – a view of the entire process from start to finish.
After spending time in every department, we discover and document what your teams are doing and arrive at a process flow, identifying who does what (and, where applicable, the systems used) at each stage.
Instead of writing this down as a report, we present it visually, using process flow diagrams to give a bird’s eye view of how your business works. You get the big picture in a quick, clear format. Once you have that perspective, it’s easy to spot the challenges and discuss solutions.
If necessary we also recommend changes to your processes and systems: how to get from where you are now to where you want to be in the shortest distance possible. However, the process mapping exercise is a valuable thing to do in its own right. It often raises non-systems questions (staffing levels, discipline, leadership, physical space) that you can then plan solutions for.
A close look at how well your teams work with each other, identifying where one team slows down another, bottlenecks and blockers.
We find out where your teams are struggling to use systems for which they lack training.
Do your people have the right software to do their work? We will scope out any gaps in your business systems.
Process mapping is a helpful step towards achieving a successful quality management system and attaining ISO9001 certification.
We listen to people in every part of your business, write down what they say, and draw it out on a diagram that reveals your true workflows.
We look closely across the process flow to see how well it supports your business objectives. Where does a smooth flow become slow or turbulent?
We propose any changes we think will improve your ways of working and help you achieve your business goals.
David Yearley
Managing Director / Head of Play Safety, RoSPA Play Safety
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