Bespoke software to drive your business success

Software designed specifically for your business dramatically improves your productivity and supercharges your growth. It can solve a huge range of operational challenges and streamline your entire workflow. Our high quality, easy to use systems harness powerful technology to deliver results for your business and your users – making us the perfect partner to solve your business problems.

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“We were buying our old system off the shelf… we found it hard to use and difficult to extract meaningful data from. With the Decent solution, we’ve got exactly what we want in a system – nothing more, nothing less.”

David Yearley

Managing Director / Head of Play Safety, RoSPA Play Safety

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When no existing software fits your needs

Maybe you’ve been struggling with software that isn’t right. Or your old ways of working have started to hold you back as you’ve grown. You may have looked for an off the shelf solution but are unable to find one that fits your needs perfectly.

So can bespoke software help? In many situations, yes. A system crafted to suit your exact processes will not only make you work more effectively, it can be a game changer. It solves key problems that are a continual drag on your bottom line – from improving stock control and order processing to raising standards of customer service and giving you oversight of your entire business. And it will give you whole new capabilities so you can offer new or better services.

Your investment in a high quality system will certainly be returned many times over, but that’s just the start.

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Why we’re your perfect partner

At Decent we can respond to all sorts of business needs, aspirations and processes. As an award-winning UK software company with a proven understanding of multiple sectors, we often bring learnings from one sector into another – something a sector specialist simply can’t do. And we have a huge number of happy clients across the UK and beyond.

Our development platform of choice is FileMaker, which is well-established and backed by Apple. We use its power to craft beautiful systems which deliver highly effective, reliable, transformative results.

The potential benefits for your business

Manage time and costs

Understand where your time is going and what it costs to do what you do.

Improve customer service

Bring together in one place all your interactions with each customer.

Connect to other software systems

Make data accessible across the business.

Make your business more scalable

Eliminate the bottlenecks as your systems start talking together.

Drive continuous improvement

Get better at the things that matter – and measure them.

Achieve growth through efficiency

Streamline the processes in every corner of your business.

Find out more about Decent

Our team Why work with us?

How we work with you 

Discovery

We start by digging deep into how your business works, your aspirations, and what you want to achieve. This thorough understanding is a critical first step – the secret to transforming your business.

Design 

We gain a detailed understanding of the business processes that the software needs to support, and look for ways to streamline and improve them. Only once we understand these do we go on to design your new system. 

Build

Our UK-based software developers build your system, testing it carefully to ensure it meets your business needs – while keeping ease of use uppermost in mind. We often create and launch one module at a time, so you see results as soon as possible.

Release

We install the new system and ensure implementation goes as smoothly as possible. This process is handled with great care to minimise disruption.

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How we approach your challenges

We take a unique partnership approach to building a system for our clients. We will spend time gaining a deep understanding of your business processes and needs before going any further. This is why we don’t just create what we think you need, and we don’t just create what you think you need either – we aim for the best solution possible.

Put simply, here’s how we approach any business problem:

  1. What is the business strategy?
  2. What are the operational requirements needed to meet the strategy?
  3. What are the processes needed to deliver those operational requirements?
  4. What are the systems needed to make those processes happen?

We only recommend what is necessary. If you have some software that works really well we will recommend you keep it – and we can connect that software to your wider business processes, transforming how you work.

Your system will work on any device that your teams use, across desktop, mobile and the web. And it will be easy to use, deliberately designed to integrate seamlessly with your workflows.

We will introduce a new system in stages to minimise disruption, and always prioritise the areas that have the greatest positive impact. We can agree success criteria in advance – both tangible KPIs and also intangible ones such as staff morale – and ensure they get delivered.

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What a bespoke system can do for you

Some examples of how bespoke software can help your business.

  • Simplify and automate business processes
  • Get rid of spreadsheets and paper
  • Give more transparency on your business processes
  • Provide reporting on the measures that matter to you
  • Seamlessly integrate with your other software, such as accounting packages or industry-specific software
  • Join up information flows to eliminate silos
  • Work seamlessly on Windows, Mac, iOS and the web
  • Be easy to use and learn
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Case study

Bespoke inspection app and web portal help put playground safety first

Keeping the Blackpool Illuminations switched on

New system drives big growth despite small size of team

Bespoke software optimises a business’s entire processes

Our solutions for managing playground safety inspections enable RoSPA Play Safety to provide an industry-leading service. The process improvement has delivered impact impossible with an off-the-shelf product.

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When you have £10 million worth of world-famous equipment in your warehouse, you need to stay on top of where it all is, what it’s all worth, and how to switch it on and off. Our bespoke software system makes all this instant and effortless for Blackpool’s Lightworks workshop.

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Hungry to grow, this specialist furniture company needed a comprehensive system to replace improvised Excel and Dropbox solutions. The system has driven strong growth, and we continue to work with them to make it even more powerful.

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This food business needs to keep track of hundreds of very different products to ensure great customers service. We created their system from scratch – a perfect fit for each of their processes. Since then the business has grown – without increasing staff numbers.

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“Our new engineering manager enthused about what an excellent database we have, stating she has never worked for a company who has one system that encompasses all aspect of the business.”

Roy Lovegrove

AIT Partnership

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“Our team is now using the enrolments processing function and it's working perfectly. The data accuracy has significantly improved, and the staff time spent on tasks has reduced. Saving us a lot of additional work updating over 1,000 student records.”

Paul Vincent

Head of Technology and Innovation / Open College of the Arts

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Each month the Decent Group newsletter delivers practical insights into how software systems can help you run a better business. It’s a quick way to check on your progress, identify business benefits you’re missing, and gain inspiration for the road ahead. 

We typically explore how SMEs can (and should) leverage business systems to achieve tangible benefits. We dive into a recent project and what it delivered for our client, with lessons for businesses like yours. We'll also highlight the new tools and solutions our team has been developing and the impact they’re having on our clients (and ourselves). And we cover any relevant FileMaker news and what actions you can take in response.

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