Brayne & Price Fine Food ran their business using paperwork, but recognised the growing need to reduce the number of manual processes and move to an easier iPad-based operation. They wanted to make their service more professional, improve efficiency and to retrieve information at the touch of a button, rather than relying on physical files and paperwork.
We created a totally bespoke system for Brayne & Price Fine Food that has grown and evolved throughout our seven year relationship. Today the system optimises every step of the business’s processes.
Brayne & Price’s system has to control the stock levels of hundreds of lines of fresh, frozen and ambient food products, all whilst taking availability, capacity and price fluctuations into account – not an easy task. We built a system from the ground up to ensure that it delivers optimum stock control, handles customer payments and integrates with Sage Accounting.
Our ongoing relationship with Brayne & Price has supported a range of improvements, including health and safety compliance recording, quality control and expense tracking. The system allows for accurate forecasting by recording overheads such as fuel and vehicle maintenance, and identifying customer ordering patterns.
Colin Price
Managing Director, Brayne & Price
We captured the aspirations of the business and understood current practices, then designed processes and systems to support those aspirations.
We built a bespoke system from the ground up, a perfect fit to support every process in the business. The system has evolved to reflect business growth.
Our deep understanding of the client’s business means we can make proactive recommendations and drive continuous improvement, within the system and beyond.
Through the introduction of our system, Brayne & Price have been able to grow their business successfully, without increasing headcount.
As part of our ongoing partnership, the next opportunity for system improvement is the introduction of a web portal. Though face-to-face customer relationships are prioritised, the portal will allow Brayne & Price’s customers the option of online ordering at short notice. This further enhances the business’s offering and builds their reputation as a premium catering supplier.
Colin Price
Managing Director, Brayne & Price
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